The invention discloses a method for managing a communication service of electric power information, comprising a defect management process, wherein the defect management process comprises the steps of: submitting a defect; reviewing and allocating; overhauling and eliminating the defect; verifying a service; and closing the defect. According to the method for managing the communication service of the electric power information, the defect management process is submitted to centralized management and unified schedule so as to realize precise management and effective operation on the electric power information.