The invention provides a method and a system processing fault repairing information. The method and the system are used for resolving the problem that processing efficiency of the fault repairing information in the prior art is low. The method includes receiving fault repairing information provided by repairing people; judging priority of the fault repairing information according to fault classifications; arranging maintaining people to conduct processing according to the priority; and receiving confirming information for fault processing results, updating the processing state of the fault repairing information, and storing the fault repairing information. By means of the technical scheme, the method and the system facilitate real-time processing of the fault repairing information, process faults of different types in a different mode, optimize scheduling arrangement types of the maintaining people and recording methods of work quantity, and improve management efficiency and the service level of logistics administrative departments.