Technologies are generally described for determining a quality-of-experience (QoE) of a network communication. In some examples, a process for determining a QoE metric for a network communication includes receiving a media signal from the network communication. The process may also include extracting an experience indicator from the media signal, wherein the experience indicator corresponds to a participant's subjective usage experience associated with a service quality of the network communication, and determining the QoE metric for the network communication based on the experience indicator and a quality-of-service (QoS) metric for the network communication.