An information processing apparatus includes a receiving unit receiving data input to one or more apparatuses; a data storage unit storing the data with a determined display position thereof in a display screen; a log storage unit storing a data change as a log; an association unit monitoring a communication status of a communication with the one or more apparatuses, and associating information indicating an apparatus where a communication error occurs and a timing when the communication occurs with the log; a recording unit recording video of the data change displayed in the display screen from when the communication error occurs until when the communication is recovered for an apparatus; and a transmission unit transmitting the video from an event when the communication error occurs until an event when the communication is recovered and the log to the apparatus.