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发明公开
CN104200398A 服务终端的信息处理方法及装置 无效 - 驳回

服务终端的信息处理方法及装置
摘要：
本发明公开了一种服务终端的信息处理方法及装置。其中，该方法包括：采集每个独立的电力营业厅的运营指标，运营指标是与每个独立的电力营业厅对应的一组运营数据；采集每条缴费渠道的收缴指标，收缴指标是与每条缴费渠道对应的一组缴费数据；根据所有每个独立电力营业厅各自的运营数据来计算得到整体营业指标；根据每个独立的电力营业厅的运营指标、每条缴费渠道的收缴指标和整体营业指标建立分析模型；显示分析模型。本发明解决了各个系统间相关指标相对分散，不能形成统一有效的管理方式的技术问题。
摘要（英）：

The invention discloses an information processing method and device of a service terminal. The information processing method comprises collecting operating indicators of every independent electric power business hall, wherein the operating indicators are a group of operating data which are corresponding to every independent electric power business hall; collecting collection indicators of every payment channel, wherein the collection indicators are a group of collection data which are corresponding to every payment channel; obtaining the integral business indicator through calculation according to the respective operating data of the independent electric power business halls; establishing an analysis model according to the operating indicators of every independent electric power business hall, the collection indicators of every payment channel and the integral business indicator; displaying the analysis model. According to the information processing method and device of the service terminal, the technical problem that a unified and effective management mode cannot be formed due to the fact that related indicators are dispersed between systems is solved.

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