A delivery controller for use in an enterprise environment that communicates with a cloud computing environment that is providing a service for the enterprise. As the cloud service processing progresses, some cloud service data is transferred from the cloud computing environment to the enterprise environment, and vice versa. The cloud service data may be exchanged over any one of a number of different types of communication channels. The delivery controller selects which communication channel to use to transfer specific data, depending on enterprise policy. Such policy might consider any business goals of the enterprise, and may be applied at the application level.