The embodiment of the invention provides an information processing method and device. The method includes the steps of obtaining information to be processed, determining the processing priority of each piece of information to be processed, distributing the information to be processed to data packets matched with the fields of the information to be processed according to the field which each piece of information to be processed belongs to and the high-to-low sequence of the processing priorities, obtaining user information of users, determining the field corresponding to each user according to the user information, distributing the corresponding user to each data packet according to the field corresponding to the user so that the users corresponding to the data packets can conveniently process the information to be processed in the data packets according to the processing priorities. The information processing efficiency is improved.