The invention discloses an information loading method and device based on a telephone number. The method includes the steps of detecting the telephone number in the content displayed on the terminal side at present, judging whether the telephone number carries characteristic identification or not, generating a dialing option control based on the telephone number in the content displayed at present if the telephone number carries the characteristic identification, and/or calling access information of the webpage service related to the telephone number in advance. By means of the method and the device, bandwidth resources can be saved, and meanwhile the situation that when users have access to dangerous websites due to the search mistakes, security threats and other loss are caused is avoided.