The present invention discloses a community elderly care service system which comprises a community service center intercom video unit, a building door intercom video unit, and an apartment intercom video unit. The community service center intercom video unit comprises a center processing device, a center communication module, a unit online calling flash indication board, a center display device and an intercom device. A signal is transmitted between the center communication module and the apartment intercom video unit and the building door intercom video unit. The center processing device receives the signals from the center communication module and the intercom device, processes the signals and then outputs the signals to the center communication module, the unit online calling flash indication board, the center display device and the intercom device. According to the community elderly care service system, the needs of apartment households can be processed in an online way in real time and a timely response is made, the active calling can be made according to elderly household characteristics, the condition of the apartment is observed in an online way, and the apartment household is timely served.