The invention relates to an electricity charge risk management and control prompting system. The system includes an customer information storage module which is used for storing customer information in a power marketing system, a customer information prompting module which is used for prompting work personnel to carry out information query, a customer information query module which is used by the work personnel to carry out customer information query, a customer grade authentication module which is used for grading customers, an information processing module which is used for processing the information data of the customers, an information communication module which communicates with a banking system and the customers, and a central control module which is used for controlling each module. The invention provides an electricity charge risk management and control prompting method. With the electricity charge risk management and control prompting system and the electricity charge risk management and control prompting method of the invention adopted, electricity charge collection risks can be effectively reduced, the workload of the work personnel can be decreased, the work efficiency of the work personnel can be improved, and a win-win situation between of a company and the customers can be realized.