The invention provides an electricity fee receivables management method, apparatus and system and relates to the technical field of electricity consumption metering and management. The method comprises the following steps: when early warning information about an electricity fee balance deficiency, reported by an electricity metering terminal of a user is received, according to an identification of the electricity metering terminal, searching for identity information of the user, and according to the identity information, determining whether the user is a high-authority user; if so, determining whether the virtual rechargeable frequency corresponding to an account of the user reaches a set upper limit; if the frequency does not reach the set upper limit, putting a virtual amount of money with a specified quota into the account of the user, and synchronizing a current amount of money in the account of the user to the electricity metering terminal; and if the frequency reaches the set upper limit, triggering the electricity metering terminal to cut off a power supply switch of the user. According to the electricity fee receivables management method, apparatus and system provided by the invention, the user authority of the user is determined through the identity information of the user, such that normal power supply to the high-authority user can be guaranteed, economic loss brought by automatic power failure is reduced, and the relation between the user and a power supply enterprise is also improved.