The invention discloses a voice control method and device; the device comprises the following units: building table module used for receiving a chat start order, recording voice segments in a present chat record, and building a playing list; a playing module used for receiving a click order by a user on a first object voice segment, and playing all voice segments in the playing list from the first object voice segment; a switching module used for receiving a preset shortcut order, and switching to a second object voice segment from the presently playing voice segment. When the user clicks on the voice segment in the voice chat and starts to play the chat information, the user can use the shortcut order to switch to any desired voice segment to play without stopping playing and re-clicking on the voice segment, thus preventing user operational complexity, and improving user experiences.