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发明公开
CN106850725A 一种电信运营商的CRM能力开放系统和方法 有权

一种电信运营商的CRM能力开放系统和方法
摘要：
本发明公开一种电信运营商的CRM能力开放系统，包括第三方信息管理单元，电信行为数据获取单元，CRM能力开放单元，第三方接口单元，通过本发明实现运营商向第三方的CRM能力开放，进行更加准确和有针对性的营销策略。本发明还公开一种电信运营商的CRM能力开放方法。
摘要（英）：

The invention discloses a CRM capability opening system for telecom operators. The CRM capability opening system comprises a third-party information management unit, a telecom behavior data acquisition unit, a CRM capability opening unit and a third-party interface unit. According to the CRM capability opening system disclosed by the invention, the operators can open the CRM capability to the third party, and thus a more accurate and targeted marketing strategy can be provided. The invention also discloses a CRM capability opening method for the telecom operators.

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