The invention provides a fault processing method and apparatus. The fault processing method and apparatus are characterized in that CE (Customer Edge) equipment in an EVPN (Ethernet Virtual Private Network) is connected with more than 2 VTEPs (VXLAN (Virtual eXtensible LAN) Tunnel End Point) in a distributed aggregation system; the more than 2 VTEPs respectively establish a neighborhood with gateway equipment; and the VTEPs are connected through an IPL (Intra Portal Link). The fault processing method is applied to any one VTEP of the more than two VTEPs, and includes the steps: receiving a data message sent from the gateway equipment; and after determining that the received data message is required to sent to the CE equipment through the IPL, sending a redirection message to the gateway equipment so as to enable the gateway equipment to send the data message which is required to sent to the CE equipment to the other VTEPs except the current VTEP.