The invention is applicable to the technical field of electronics and communication and provides a robot rescue method and a robot rescue system. The method includes: in a dangerous situation, starting a rescue function of a robot, and waiting for a person in distress to enter a rescue chamber of the robot; after the robot loads the person in distress, acquiring surrounding environmental data of the robot through an image acquisition device and a radar device; determining a rescue route according to the surrounding environmental data of the robot and living conditions of the person in the rescue chamber; according to the rescue route and a tri-axial magnetic force operating principle, controlling each magnetic coil on the outer surface of a shell to attract metal objects in a current environment or the robot shell in turns to enable the robot with the person inside to roll for escaping the dangerous situation, so that the escape success rate of the person in distress is increased.