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Invention Publication
CN107895233A 面向电力通信的运维管理系统及富媒体交互系统、方法 无效 - 驳回

面向电力通信的运维管理系统及富媒体交互系统、方法
Abstract:
本发明提供了一种面向电力通信的运维管理及富媒体交互系统、方法，其中，该运维管理系统包括：运维信息获取模块，用于获取移动终端采集的现场运维信息及电力通信管理系统发送的运维工单信息；运维场景识别模块，用于根据现场运维信息及运维工单信息进行运维场景识别；运维策略生成模块，用于根据运维场景识别的结果生成运维策略，并将运维策略推送至移动终端。本发明提供的面向电力通信的运维管理及富媒体交互系统、方法，解决了目前现场作业缺乏有效的实用化智能支撑手段来帮助和指导现场运维人员开展运维工作，延长故障处理时间、降低故障处理效率以及现场作业缺乏现场考核手段的问题。
Abstract(English):

The invention provides an operation and maintenance management system and method for electric power communication. The operation and maintenance management system comprises an operation and maintenance information obtaining module used for obtaining on-site operation and maintenance information collected by a mobile terminal and operation and maintenance work order information sent by an electricpower communication management system; an operation and maintenance scene recognition module used for carrying out operation and maintenance scene recognition according to the on-site operation and maintenance information and the operation and maintenance work order information; and an operation and maintenance strategy generation module used for generating an operation and maintenance strategy according to the operation and maintenance scene recognition result and pushing the operation and maintenance strategy to the mobile terminal. The operation and maintenance management system and methodfor electric power communication and the rich media interaction system and method solve the problems that since existing field operation lacks of effective and practical intelligent support means to help and guide on-site operation and maintenance personnel to carry out operation and maintenance work, fault processing time is prolonged, fault processing efficiency is reduced and field operation lacks of field examination means.

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