The invention discloses a comprehensive service terminal having a human-computer interaction function and used for operation and maintenance. The comprehensive service terminal comprises a base; a supporting column is fixedly mounted on the top side of the base; a cavity is formed in the supporting column; a rotating motor is fixedly mounted on the inner wall of the bottom side of the cavity; an output shaft of the rotating motor extends above the supporting column and is fixedly mounted on a rotating block; a fixing plate is rotationally mounted on one side of the rotating block through a hinge; a mounting groove is formed in one side, far away from the supporting column, of the fixing plate; a human-computer interaction panel is movably mounted in the mounting groove; a sliding groove isformed in one side, far away from the human-computer interaction panel, of the fixing plate; a sliding block is glidingly mounted in the sliding groove; and a threaded hole is formed in the sliding block. According to the comprehensive service terminal, the direction position and the angle position of the human-computer interaction panel can be adjusted conveniently, the human-computer interaction panel can be operated conveniently, and meanwhile, the human-computer interaction panel can be mounted and dismounted conveniently and stably and can be maintained conveniently.