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发明公开
CN108052053A 基于物联网的家电监测装置 无效 - 驳回

基于物联网的家电监测装置
摘要：
本发明涉及智能家电技术。本发明是要解决现有智能家居所采用的售后方式都只是用户报修的问题，提供了一种基于物联网的家电监测装置，其技术方案可概括为：基于物联网的家电监测装置中，维护人员终端及家电监测装置分别与售后服务平台连接，家电监测装置用于实时在线监测各家电的运行数据，并将其发送给售后服务平台；售后服务平台用于根据家电监测装置发送来各家电的运行数据判断家电是否异常，若异常则对其进行记录并安排维护任务，将维护任务发送给对应的维护人员终端，接收并记录维护人员终端反馈的服务结果；维护人员终端用于接收并显示售后服务平台发送来的维护任务，且反馈服务结果。本发明的有益效果是，方便用户，适用于智能家居。
摘要（英）：

The invention relates to smart home appliance technology, solves a problem that the conventional after-sales methods of smart home are achieved only by user's repair application, and provides an IoT-based home appliance monitoring device. In the IoT-based home appliance monitoring device, a maintainer terminal and a home appliance monitoring device are connected with a after-sales service platform, the home appliance monitoring device is configured to online monitor the operation data of each home appliance in real time and to send the operation data to the after-sales service platform, the after-sales service platform is configured to determine whether each home appliance is abnormal according to the operation data of each home application sent from the home appliance monitoring device, to record the abnormal event and to arrange a maintenance task if so, to send the maintenance task to the corresponding maintainer terminal, and to receive and record a service result fed back by the maintainer terminal; the maintainer terminal is configured to receive and display the maintenance task sent from the after-sales service platform, and to feed back the service result. The IoT-based home appliance monitoring device is convenient for users and suitable for smart homes.

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