The embodiment of the invention relates to the field of intelligent terminals and discloses an intelligent goods distribution and delivery method and a robot. The intelligent goods distribution and delivery method is applied to the robot. The robot comprises a movable bottom plate, a goods cabinet, a recognizer and a processor. The goods cabinet and the processor are arranged in a housing. The movable bottom plate is positioned below the housing. The recognizer, the movable bottom plate and the processor are electrically connected. The intelligent goods distribution and delivery method comprises following steps: the processor receives goods-ordering instructions containing distribution and delivery destinations and to-be-distributed and delivered goods and determines whether the to-be-distributed and delivered goods exist in the goods cabinet or not; the movable bottom plate is controlled to move when the processor determines that the to-be-distributed and delivered goods exist in thegoods cabinet; and the processor verifies whether received user recognition information comes from users who send ordering instructions or not, then, the goods cabinet is opened after verification passes so that users can take and pick distributed and delivered goods. The invention further provides the robot. When the users want to buy goods, shopping time cost of the users is saved. Meanwhile, safety of delivered goods is ensured.