The invention discloses a service robot for banks. The service robot for banks comprises a robot body, a robot head and a control system arranged on the robot body, wherein the robot head is arrangedon the top of the robot body; the control system comprises a main controller, a swipe card reader, a camera and a robot sound production controller; the swipe card reader, the camera and the robot sound production controller are connected to the main controller; the swipe card reader is used for acquiring the identity information of customers; the camera is used for acquiring the image informationof the customers; the main controller is used for controlling the sound production of the robot according to the acquired customer information; the robot sound production controller is used for executing a control command, thus producing sounds of different timbres and different volume; and the robot sound production controller is also connected to a power amplifier. The service robot overcomes the problems that the service robot in the prior art has a low humanization degree, produces sounds rigidly and provides general experience to the customers.