The embodiment of the invention provides a service processing method and device for an articulated naturality web, and the method comprises the steps that an articulated naturality web gateway createsa parent virtual terminal, and creates one or more child virtual terminals for the parent virtual terminal; the articulated naturality web gateway receives a service control instruction transmitted by the articulated naturality web terminal through the autonomous cloud; the articulated naturality web gateway queries an adaptive target sub-virtual terminal in sub-virtual terminals under the parentvirtual terminal according to the service control instruction; and the articulated naturality web gateway calls the target child virtual terminal to replace the parent virtual terminal to perform service processing according to the service control instruction. The service logic of the original articulated naturality web is maintained, new functions are not added, modification to other devices islittle, the number of global device numbers is reduced, the number of maintained heartbeat connections is reduced, and therefore resource consumption is reduced.