The utility model relates to a self-help electric power service machine which comprises a cabinet, an inclined operation surface, a horizontal operation surface, and an upper cover plate. A controller is mounted in the cabinet, the inclined operation surface is provided with a display, an inserted electric card reader, a banknote collection port and a change outlet, the banknote collection port and the change outlet are connected with a money manager, a camera is mounted on the lower surface of the upper cover plate, a GPRS (general packet radio service) transceiver is mounted on the upper surface of the upper cover plate, a fingerprint reader, an identification card reader and an operation keyboard are mounted on the horizontal operation surface, the display, the inserted electric card reader, the money manager, the fingerprint reader, the identification card reader and the operation keyboard are connected with the controller, and the controller is connected with the GPRS transceiver and wirelessly connected with a central server of an electric power company through the GPRS transceiver. The self-help electric power service machine can acquire electricity information of users by various modes and is convenient to mount and popularize, so that the users conveniently pay electricity bills, and network cabling is omitted.