发明公开
EP0843229A2 Automatic service requests over the world wide web
失效
自动化Wartungsanforderungüberdas weltweite Netz
- 专利标题： Automatic service requests over the world wide web
- 专利标题（中）： 自动化Wartungsanforderungüberdas weltweite Netz
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申请号： EP97307545.0申请日： 1997-09-25
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公开(公告)号： EP0843229A2公开(公告)日： 1998-05-20
- 发明人: Kodimer, Marianne L. , Kim, Joohae , Danknick, Dan , Mahajan, Rakesh
- 申请人： Canon Information Systems, Inc.
- 申请人地址： 3188 Pullman Street Costa Mesa, CA 92626 US
- 专利权人： Canon Information Systems, Inc.
- 当前专利权人： Canon Information Systems, Inc.
- 当前专利权人地址： 3188 Pullman Street Costa Mesa, CA 92626 US
- 代理机构： Beresford, Keith Denis Lewis
- 优先权： US749638 19961115
- 主分类号： G03G15/00
- IPC分类号： G03G15/00
摘要：
Status information concerning a condition of a network peripheral device (11) connected to a network (15,6,19,20) is automatically communicated to a remote service organization (1,3,7,8). First, a condition of the network peripheral device is detected. Then, in response to the detected condition, status information is automatically obtained, the status information corresponding to the detected condition. Finally, upon obtaining the status information, a packet is automatically transmitted to the remote service organization (1,3,7,8) via the network (6,15,19,20), the packet containing the status information.
公开/授权文献
- EP0843229A3 Automatic service requests over the world wide web 公开/授权日：1998-07-08
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