The number of Reverse Activity Bits (RABs) equal to '1' per frame is a Congestion Overload (CO) metric used to determine whether the reverse link in a wireless communications system is in a congestion overload state due to a reverse link RF overload. When the value of the CO metric exceeds a first predetermined threshold that is indicative of a congestion overload condition, the system enters a block state where all new connection requests are blocked. Once in the block state, if the value of the CO metric does not decrease but continues to increase and exceeds a second higher threshold, the system enters a mute state. In the mute state a predetermined large percentage of existing active calls are muted. Specifically, a message is sent downlink to specific Ats instructing them to reduce their transmission rates to zero but to still maintain their active connections.