A subscriber management system for a communication system having a radio access network coupled to by a gateway node to a packet switched network. The system consolidates three prior art subscriber management system components, a DPI device, a QoS Policy Manager 40, and an Application Manager 28, into a DPI platform. The system also relocates functions to the DPI platform that were previously provided by the gateway node in prior art networks. Specifically, an Accounting Client 34, a Hotlining function 36, and a QoS SFA function 44 are located to the DPI platform. By consolidating network components and relocating functions to the DPI platform, the number of control interfaces in the network can be reduced. Further, network components produced by different vendors may be integrated more easily. A method of implementing hotlining in the system is also provided.