The present invention discloses a service acceleration method and apparatus, where the method is applied to a service acceleration apparatus, and the apparatus is connected to multiple service processing units and multiple acceleration engines. The method includes: querying acceleration type information and information about an idle acceleration ability that are of the multiple acceleration engines, and forming an accelerator resource pool according to the acceleration type information and the information about the idle acceleration ability; after receiving an acceleration application of a first service processing unit in the multiple service processing units, allocating, from the accelerator resource pool according to a preset allocation granularity, a first idle acceleration ability and a connection number that are corresponding to the first acceleration ability and a first acceleration type; and feeding back a result packet that is obtained after acceleration processing to the first service processing unit. The method and the apparatus that are provided in the present invention resolve a prior-art problem of resource waste caused by inappropriate utilization of accelerator resources.