Various embodiments for controlling a state of an autonomous vehicle that is to meet a user are provided. A receiver receives location information indicating a current location of the user. A memory stores a plurality of states of the autonomous vehicle. Each of the states at least one of visually or audibly distinguishes the autonomous vehicle. A sensor senses an environment of the autonomous vehicle to obtain environment information. A distance from a place of meeting the user to the current location of the user is calculated based on the location information. A first state is selected in accordance with the environment information. The autonomous vehicle is caused to change from a second state to the first state when the distance from the place of meeting the user to the current location of the user becomes smaller than or equal to a predetermined distance.