This application provides a media service processing method. An intermediate storage unit is allocated to data of a media service from a server, and storage space of the intermediate storage unit is greater than storage space of a target storage unit, so that longer-duration data of the media service can be buffered in the intermediate storage unit, and the data of the media service is moved from the intermediate storage unit to the target storage unit during play of the media service. This provides a solution to reduce, in a scenario of weak network coverage, a possibility that play of an audio/video app freezes.