An air conditioner control method and an air conditioner. The air conditioner control method comprises: determining an operation state of an air conditioner after being powered up; when the operation state is an on state, controlling an air guide member to reset to a first reset angle, and taking the first reset angle corresponding to the air guide member as an angle after resetting; and during a rotating reset process of the air guide member, controlling the air conditioner to blow air according to a rotation angle of the air guide member. If the air guide member rotates by a corresponding angle, an air conditioner can be controlled to blow air, without waiting for the air guide member to complete resetting, so that an air blowing start time of the air conditioner is effectively shortened; after being reset, the air guide member is at a maximum opening angle; and the air guide member is controlled according to the angle after resetting to adjust an air blowing angle.