An Internet of Things (IoT)-based sanitary product collection system and a service method using the same are disclosed. The hygiene product collection system collects hygiene products and has one or more of a user detection sensor, an opening/closing detection sensor, a loading amount detection sensor, or an emergency button to detect a load amount according to sensor data, an opening/closing detection function, a sterilization and deodorization function, and air. A hygiene product collection device that provides a purification function and an emergency call function, an IoT gateway that collects sensor data from the hygiene product collection device and works with a management solution server, and a hygiene product collection according to the sensor data of the hygiene product collection device from the IoT gateway. It includes a management solution server that monitors the status of the device, and a manager terminal that can receive a status notification message of the hygiene product collection device sent from the management solution server. It fundamentally blocks the occurrence of pests such as flies, protects users from the risk of cross-infection that may occur through air contact, and provides a comfortable toilet environment.