- 专利标题: Abnormality management system of image forming apparatus
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申请号: US15204380申请日: 2016-07-07
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公开(公告)号: US10003700B2公开(公告)日: 2018-06-19
- 发明人: Tomoya Kawaguchi
- 申请人: KYOCERA Document Solutions Inc.
- 申请人地址: JP Osaka-shi, Osaka
- 专利权人: KYOCERA Document Solutions Inc.
- 当前专利权人: KYOCERA Document Solutions Inc.
- 当前专利权人地址: JP Osaka-shi, Osaka
- 代理机构: Alleman Hall Creasman & Tuttle LLP
- 优先权: JP2015-138181 20150709
- 主分类号: H04N1/00
- IPC分类号: H04N1/00
摘要:
An image forming apparatus is communicable with a management apparatus and includes an abnormality detecting portion, a registered information obtaining portion, a registered-restoration processing portion, a specification receiving portion, a specified-restoration processing portion, and a registration requesting portion. The registered-restoration processing portion executes a registered restoration process in accordance with registered restoration procedure information obtained from the management apparatus. The specification receiving portion receives a specification input when the registered restoration procedure information was not obtained, or when an apparatus abnormality was not solved. The specified-restoration processing portion executes a specified restoration process in accordance with the specification input. The registration requesting portion requests the management apparatus to register information of the apparatus abnormality solved by the specified restoration process and of a specified restoration procedure.
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