Method and system for logging and reporting call detail information
Abstract:
A method and apparatus for logging call detail information in an email message are provided herein. The method for logging call detail information in an email message includes (i) receiving, from a service provider, information associated with a first call event for a telecommunication session; (ii) creating a call record using the information associated with the first call event for the telecommunication session; (iii) receiving, from the service provider, information associated with an additional call event for the telecommunication session; (iv) updating the call record using the information associated with the additional call event; (v) repeating steps (iii) and (iv) until the information associated with one of the additional call events indicates the telecommunication session has ended; and (vi) sending a request to insert the call record into a user's email account using one or more email provider application programming interfaces (APIs).
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