Invention Grant
- Patent Title: System and method for user-privacy-aware communication monitoring and analysis
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Application No.: US15150736Application Date: 2016-05-10
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Publication No.: US10079933B2Publication Date: 2018-09-18
- Inventor: Gideon Hazzani , Yoav Ariav
- Applicant: Verint Systems Ltd.
- Applicant Address: IL Herzliya Pituach
- Assignee: Verint Systems Ltd.
- Current Assignee: Verint Systems Ltd.
- Current Assignee Address: IL Herzliya Pituach
- Agency: Meunier Carlin & Curfman
- Main IPC: H04L9/00
- IPC: H04L9/00 ; H04M3/22 ; H04L29/06 ; H04W12/02 ; H04W12/04 ; H04W4/02

Abstract:
Methods and systems for monitoring, analyzing and acting upon voice calls in communication networks. An identification system receives monitored voice calls that are conducted in a communication network. Some of the monitored voice calls may be conducted by target individuals who are predefined as suspects. In order to maintain user privacy, the system selects and retains only voice calls that are suspected of being conducted by predefined targets. The techniques disclosed herein are particularly advantageous in scenarios where the network identifiers of the terminal used by the target are not known, or where the target uses public communication devices. In accordance with the disclosure, context-based identifiers such as speaker recognition or keyword matching are used.
Public/Granted literature
- US20160330315A1 SYSTEM AND METHOD FOR USER-PRIVACY-AWARE COMMUNICATION MONITORING AND ANALYSIS Public/Granted day:2016-11-10
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