A transport facilitation system can receive a pick-up request from a user device running a designated application of a transportation arrangement service managed by the transport facilitation system, where the pick-up request comprising a unique identifier and a pick-up location. Using the unique identifier, the transport facilitation system can perform a lookup in the database for a comfort profile indicating vehicle setup preferences for a user of the user device, and based on the pick-up location, select a service vehicle to service the pick-up request. Based on the vehicle setup preferences indicated in the comfort profile, the transport facilitation system can transmit a set of configuration instructions to the selected service vehicle, where the set of configuration instructions to configure a number of adjustable components of the selected service vehicle for the user prior to the selected service vehicle arriving at the pick-up location.