A method of connecting a vehicle telematics unit with a public safety access point (PSAP) includes wirelessly calling a central facility using the vehicle telematics unit that generates a reason to contact the PSAP; determining a reason to contact the PSAP during the wireless call; and receiving a computer-readable command at the vehicle telematics unit from the central facility that directs the vehicle telematics unit to end the wireless call and locally place an emergency call.