Cognitive intervention for voice recognition failure
摘要:
In an aspect of the present disclosure, a method for providing an alternate modality of input for filling a form field in response to a failure of voice recognition is disclosed including prompting the user for information corresponding to a field of a form, generating speech data by capturing a spoken response of the user to the prompt using at least one input device, attempting to convert the speech data to text, determining that the attempted conversion has failed, evaluating the failure using at least one speech rule, selecting, based on the evaluation, an alternate input modality to be used for receiving the information corresponding to the field of the form, receiving the information corresponding to the field of the form from the alternate input modality, and injecting the received information into the field of the form.
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