- Patent Title: Machine driven community exchange of modules for issue management
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Application No.: US15496150Application Date: 2017-04-25
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Publication No.: US10262014B2Publication Date: 2019-04-16
- Inventor: Carlos M. Pignataro , Joseph M. Clarke , Gonzalo Salgueiro
- Applicant: Cisco Technology, Inc.
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Edell, Shapiro & Finnan, LLC
- Main IPC: G06F11/14
- IPC: G06F11/14 ; G06F17/30

Abstract:
A community exchange gathers machine consumable modules in a centralized database. The community exchange receives information associated with the status of a computing device. One or more device tags are generated based on the first information. Each of the device tags is related to at least a portion of the status of the computing device. The community exchange stores a database of machine consumable modules in association with one or more existing tags. By cross-referencing the device tags with the existing tags, the community exchange determines whether one of the machine consumable modules is associated with the device tags. Responsive to a determination that no machine consumable module in the database is associated with the device tags, the information received from the computing device is stored as a machine consumable module associated with the device tags.
Public/Granted literature
- US20180307714A1 COMMUNITY EXCHANGE FOR MACHINE CONSUMABLE MODULES Public/Granted day:2018-10-25
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