- Patent Title: System and method for conversational configuration of applications
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Application No.: US13908240Application Date: 2013-06-03
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Publication No.: US10282213B2Publication Date: 2019-05-07
- Inventor: Neil O'Connor , Tony McCormack , Paul D'Arcy
- Applicant: Avaya Inc.
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Stevens & Showalter, LLP
- Main IPC: G06F9/445
- IPC: G06F9/445 ; H04M3/493 ; G10L15/183

Abstract:
A configuration-file generation system for generating a configuration-file to configure an application for an enterprise is provided. The configuration-file generation system includes an IVR module for enabling a user to verbally interact with the configuration-file generation system. The configuration-file generation system further includes an analyzing module for analyzing and querying any information missed by the user. The configuration-file generation system further includes a suggestion module for searching and suggesting possible options corresponding to the missing information with the help of semantic web technology and with an experience database. The configuration-file generation system further includes a configuration-file generation module for generating a configuration-file based on available information received from the user. The configuration-file may then be passed to an application configuration module for configuring the application as required.
Public/Granted literature
- US20140358549A1 SYSTEM AND METHOD FOR CONVERSATIONAL CONFIGURATION OF APPLICATIONS Public/Granted day:2014-12-04
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