Capturing information from an imprinted item comprises a computing device that receives an image of a back side of an imprinted item, the payment instrument comprising information imprinted thereon such that the imprinted information protrudes from a front side of the imprinted item and the imprinted information is indented into the back side of the imprinted item. The computing device extracts sets of characters from the image of the back side of the imprinted item based on the imprinted information indented into the back side of the imprinted item and depicted in the image of the back side of the imprinted item. The computing device applies a first character recognition application to process the sets of characters extracted from the image of the back side of the imprinted item and categorizes each of the sets of characters into one of a plurality of categories relating to the information.