A computer-implemented system and method for real-time feedback collection and analysis is provided. An event related to a patient is identified during the patient's visit to a medical care facility. A prompt soliciting feedback is triggered upon identification of the event and the prompt is provided to the patient with at least one inquiry regarding the event. Feedback regarding the event is provided by the patient during the patient's visit to the medical care facility in response to the prompt. The feedback is analyzed and a recommendation for intervention of the patient's care is provided during the patient's visit to the medical care facility based on the feedback analysis.