Invention Grant
- Patent Title: Method of response management
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Application No.: US15982529Application Date: 2018-05-17
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Publication No.: US10361984B2Publication Date: 2019-07-23
- Inventor: Cedric Floury , Aurore Catteau
- Applicant: Orange
- Applicant Address: FR Paris
- Assignee: ORANGE
- Current Assignee: ORANGE
- Current Assignee Address: FR Paris
- Agency: Westman, Champlin & Koehler, P.A.
- Agent David D. Brush
- Priority: FR1754447 20170519
- Main IPC: H04M1/66
- IPC: H04M1/66 ; H04M1/68 ; H04M3/16 ; H04L12/58 ; H04L29/12 ; H04M1/2745 ; H04M1/57 ; H04M15/00

Abstract:
A method for managing a communication, through a communication network, from a second individual to a first individual, in which the first individual is associated in a first database with a plurality of second addresses. A second database lists, for each of said second addresses, information relating to communications between the first and second individuals. The method includes, for a first communication intended for the second individual and arising from a first address associated with the first individual: identifying the first address; initializing a second communication intended for the first individual; selecting, according to the second database, at least one address from among the plurality of second addresses associated with the first individual; comparing with the first address at least one second address included in the selection of addresses; validating at least the second address; and launching the second communication to at least the second address.
Public/Granted literature
- US20180337881A1 METHOD OF RESPONSE MANAGEMENT Public/Granted day:2018-11-22
Information query