An example system for Predictive Services Management (PSM) in cable network environments is provided and includes a data collector located in a cable network that captures multi-tone signals traversing the cable network, a data repository located in a cloud network, and a central server having PSM algorithms configured for: retrieving key performance indicators from the multi-tone signals; identifying a fault signature based on the key performance indicators, the fault signature being identified based on phase domain analysis of a channel response; accessing the data repository for geographical information; determining a location of a fault in the cable network based on the fault signature and the geographical information; accessing the data repository for device information; determining a type of fault based on the location of the fault and the device information; and activating repair and maintenance activities based on the type of fault, location of the fault and the fault signature.