Invention Grant
- Patent Title: System for facilitating appointment calendaring based on perceived customer requirements
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Application No.: US14797001Application Date: 2015-07-10
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Publication No.: US10387845B2Publication Date: 2019-08-20
- Inventor: Alicia C. Jones-McFadden , Matthew Hsieh , Jade Michelle Le Vo-Dinh , David M. Grigg , Carrie Anne Hanson , Peter John Bertanzetti
- Applicant: BANK OF AMERICA CORPORATION
- Applicant Address: US NC Charlotte
- Assignee: BANK OF AMERICA CORPORATION
- Current Assignee: BANK OF AMERICA CORPORATION
- Current Assignee Address: US NC Charlotte
- Agency: Moore & Van Allen PLLC
- Agent Michael A. Springs; Nicholas C. Russell
- Main IPC: G06Q10/10
- IPC: G06Q10/10 ; H04L29/08

Abstract:
Embodiments of the invention include systems, methods, and computer-program products for scheduling and affecting appointment calendaring based on perceived user requirements. As such, the invention provides for a smart appointment calendaring based on the automatic and real time analysis of a user's financial information, transaction history, navigation history and the like. The system then identifies one or more relevant specialists and schedules one or more appointments. Based on needs identified from analysis of user information, the invention may create an appointment package for the user. Thus, the system may schedule appointments with one or more specialists based on the user's requirements.
Public/Granted literature
- US20170011350A1 SYSTEM FOR FACILITATING APPOINTMENT CALENDARING BASED ON PERCEIVED CUSTOMER REQUIREMENTS Public/Granted day:2017-01-12
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