Invention Grant
- Patent Title: Media channel management apparatus for network communications sessions
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Application No.: US15369358Application Date: 2016-12-05
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Publication No.: US10476917B2Publication Date: 2019-11-12
- Inventor: Vincent Pirat , Frederic Thomas , Boris Nicolas , Herbert W. A. Ristock , Philippe Rais
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04L29/06 ; H04M3/51

Abstract:
A system includes: a computerized appliance having a processor; and software executing on the computerized appliance from a non-transitory physical medium, the software providing: establishment of a communication session over a network between two or more end communications appliances; detection and recording of at least media channel capabilities on individual end communications appliances connected in the session; service of media channel toggle options to end communications appliances; detection of media channel toggle option selections made by users operating the end communications appliances; and implementation of the media channel toggle option or options selected for individual communications sessions.
Public/Granted literature
- US20170149844A1 MEDIA CHANNEL MANAGEMENT APPARATUS FOR NETWORK COMMUNICATIONS SESSIONS Public/Granted day:2017-05-25
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