The present disclosure relates to an artificial intelligence (AI) system that utilizes a machine learning algorithm such as deep learning and the like, and an application thereof. In particular, an electronic apparatus, a guide providing method thereof, and a non-transitory computer-readable recording medium are provided. An electronic apparatus includes an input interface configured to receive a user input, a display configured to display a guide, and a processor configured to determine whether a task corresponding to the received user input is performable by the electronic apparatus, in response to determining that the task is performable, perform the task corresponding to the received user input, and in response to determining that the task is not performable, determine a candidate task related to the received user input and control the display to provide a guide for guiding the determined candidate task.