- 专利标题: Categorized social opinions as answers to questions
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申请号: US15582922申请日: 2017-05-01
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公开(公告)号: US10540409B2公开(公告)日: 2020-01-21
- 发明人: Susan M. Cox , Janani Janakiraman , Nadiya Kochura , Fang Lu
- 申请人: International Business Machines Corporation
- 申请人地址: US NY Armonk
- 专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址: US NY Armonk
- 代理机构: Garg Law Firm, PLLC
- 代理商 Rakesh Garg; Noah Sharkan
- 主分类号: G06F16/951
- IPC分类号: G06F16/951 ; G06Q50/00
摘要:
A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent. An opinion from the set of opinions is categorized into a category from the set of categories. A strength of the opinion is computed using a subset of a set of strength parameters. The opinion is ranked according to the strength of the opinion. The opinion, the strength, and the category are presented in a filterable presentation.
公开/授权文献
- US20180314759A1 CATEGORIZED SOCIAL OPINIONS AS ANSWERS TO QUESTIONS 公开/授权日:2018-11-01
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