A communication method and system for providing a secure communication pathway between a user and a third-party is described. The system uses a telecommunications provider which has a controller for distributing and controlling electronic communications between a database, a translation server, a third-party provider of content and public identification information (PII), and at least one television of a user. The at least one television has a set-top box (STB) and a remote control. The STB has a unique electronic identifier (STB-ID). The STB communicates with the controller and the at least one television utilizing the STB-ID to ensure secure communications between the user, the telecommunications provider and the third-party.