Invention Grant
- Patent Title: Querying relationships in a communication time series
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Application No.: US15582256Application Date: 2017-04-28
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Publication No.: US10585906B2Publication Date: 2020-03-10
- Inventor: Robert Michael Van Osten , Sean Lynch , Matthew Burghoffer , Adam Evans , Joseph Michael Chrzanowski
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Holland & Hart LLP
- Main IPC: G06F17/30
- IPC: G06F17/30 ; G06F16/2458 ; H04L29/08 ; G06F16/9537 ; G06F16/2457 ; G06F17/27 ; G06Q10/10

Abstract:
A database system may implement communications language queries to query data based on relationships between communications. A user may input a communications language query, and may process the query at a user device or at a database server. In some cases, the database server may process the query based on a periodic or event-based trigger. Processing the query may involve identifying one or more sets of communication events based on the type of communication event or a property of the communication event (e.g., referred to as a moment or score), as well as a temporal, user, or geographic relationship between the sets of communication events. The user device or database server may return a timestamp of a communication event, moment, or score, a number of occurrences of communication events, moments, or scores, or a Boolean value indicating whether a particular communication event, moment, or score exists to the user.
Public/Granted literature
- US20180314740A1 QUERYING RELATIONSHIPS IN A COMMUNICATION TIME SERIES Public/Granted day:2018-11-01
Information query