Invention Grant
- Patent Title: Open-loop control assistant to guide human-machine interaction
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Application No.: US15977063Application Date: 2018-05-11
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Publication No.: US10608907B2Publication Date: 2020-03-31
- Inventor: Chuxin Chen , George Dome , John Oetting
- Applicant: AT&T Intellectual Property I, L.P.
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Hartman & Citrin LLC
- Main IPC: H04L12/26
- IPC: H04L12/26 ; H04L12/42 ; G06N20/00

Abstract:
An open-loop control assistance (“OLCA”) system can collect data, correlate and aggregate the data, and perform multi-dimensional analytics on the correlated and aggregated data. The OLCA system can then determine plurality of viable options for a next action to be taken by an operator in an open-loop control process, and can determine a specific option as an optimal choice for the operator to select. The OLCA system can present the plurality of viable options and a rationale explaining why the operator should select the specific option. The OLCA system can capture action(s) taken by the operator, and if the action does not correspond to the recommended action, the OLCA system can capture a reason regarding why the optimal choice was not selected. The OLCA system can analyze results from the action(s). The OLCA system can then fine-tune the open-loop control process based upon the results and the cause(s) thereof.
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