- 专利标题: Intelligent attention management for unified messaging
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申请号: US13485387申请日: 2012-05-31
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公开(公告)号: US10692045B2公开(公告)日: 2020-06-23
- 发明人: Hongxia Jin
- 申请人: Hongxia Jin
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Lieberman & Brandsdorfer, LLC
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; G06Q10/10 ; H04L12/58
摘要:
Embodiments of the invention relate to a method, system, and computer program product to group and prioritize communications. Attention reports are automatically generated with representative communications displayed to a user for processing. As new communications are received, they are adaptively incorporated into the groupings and prioritization, together with previously received and processed communications.
公开/授权文献
- US20130325923A1 Intelligent Attention Management for Unified Messaging 公开/授权日:2013-12-05
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